❋ faq + care

Custom Designs

I am currently accepting custom design requests and prioritizing large scale projects. Please send all inquiry's to [email protected]

Cost varies based on design complexity, materials used, and size. With small designs, a 50% deposit will be due upon design approval, and the remaining 50% when the piece is shipped

Shipping

Finished pieces are packaged with recycled materials and shipped within 1-3 business days. Local deliveries are made in 1-2 days

It is highly recommended to select a shipping method including damage insurance. When this converage is not selected the responsibility for any damages occurring in transit falls to the buyer

Safety  

All pieces are made with handcut glass so handle minimally and with care! Traditional stained glass is made with solder containing a small amount of lead which can be harmful if ingested. Keep out of reach of little ones and wash hands after handling 

Installation & Aftercare

Hang your new stained glass piece securely from an anchored hook or nail. Suction cups are not recommended as they are unreliable over time. Aftercare is minimal as each piece is thoroughly cleaned and polished before shipping. To shine up your piece apply a small amount of polish and buff the solder lines with a soft microfiber cloth. Avoid applying other liquids or cleaning solutions as they may cause corrosion or remove the patina finish

Repairs

For post-delivery damages please send photos of the piece to  [email protected].  Depending on the extent of damage, a repair or replacement may be offered at my discretion 

Returns & Exchanges

I do not accept returns or exchanges so please make sure you love a piece before ordering! With that said, I want you to be 100% happy with your purchase so please reach out if you have any concerns! 

Wholesale, Consignment, Festivals & Pop-ups 

Please send inquiry's  to  [email protected]